1 reviews | Active since May 2016

24 May 2016, 10:28

Rude and *********** staff

<p>Zanele Ngwevela</p> <p>Defiree Mashala</p> <p>Nthabisang Kulupi</p> <p>Navreen Ndhala</p> <p> </p> <p>These are the 4 people who promised to get back to me about an erroneous statement i received. Vodacom has been falsely crediting my account with incorrect and wrong transactions. Noone is helpful and because it is not their money. They do not give a scouts cookie.. for 4 months nnow i have been payin over R 2000 in vodacom bills. and if i dont pay they cur my line. They are holding me hostage. refusing to sort out yhe query and i must just pay whatever statement i receive.</p>

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Replies (1)
Vodacom
Vodacom's reply24 May 2016, 12:18
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team