MV
MC V

1 reviews | Active since Sept 2016

21 Feb 2018, 11:11

Rude and aggresive

Got a call on my telkom line ? from Vodacom asking for my ID nr..........which I refused. when I asked what the call was about,......... it's about your account. what about my account......then again she wanted my ID etc, refused again ........she simply put the phone down.

Nice

0
Replies (1)
Vodacom
Vodacom's reply21 Feb 2018, 11:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team