1 reviews | Active since Feb 2015
Rude agent and wrong billing
I just spoke to an agent by the name of Tsakane, who was very clueless of my account query. Instead of assisting me she just hung up on me. I am ****en ****ed.
I want these two VAS removed from my statement, I did say before that I know nothing about them. I will say it again. I ****en know nothing about them. If you cannot hello me, CANCEL YOUR USELESS CONTRACT, I HAVE NO USE OF IT THEN.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Stan
Trust that you well.
Kindly be advised i have attempted to call you and i have left a voice mail. I have responded to you via email as well.
Kind Regards,
HS
Best regards,
Dear Stan
Trust that you well.
Kindly be advised i have attempted to call you and i have left a voice mail. I have responded to you via email as well.
Kind Regards,
HS
Best regards,