Rude agent!!!!

I received a call from a lady from your Johannesburg office. I did not hear her name because she was in a rush to start with the call without even asking me if it is a convenient time to speak. When i stopped and told her, I am at work like her and it is rude to continue with a conversation without asking me if its a convenient time, did she not say to me "Well, if you were not busy, you would not answer your phone". Is this how you treat customers? I know i owe vodacom money and i am slowly paying it off but that does not give you any right to victimize and disrespect me on the phone. I will take this further with my lawyers because this is probably the 3rd time i'm writing a review about VODACOM and i'm sick of it because it is time wasting. you DO NOT train your consultant to be professional. Even if a customer owes you money they still have rights and dont deserve to be treated in that matter. They have been calling me and ive asked them to call em at 14:00 my lunch hour but they have never returned my calls, keep calling me at this time when im busy, and the nerve to tell me that nonsense, how dare she. I called your customer service line only to be told they cant tell me her name because they cant see the notes for outgoing calls, they asked me to go to the shop to get her name.Rest assured I will go through that trouble, i will go to the shop because i want to teach her a lesson because i know you wont do anything about it . She called me around 12:09 pm today, in case you are interested in details. When people go for interviews, they say they are patient and all that just to get a job and when they get it, they don't treasure it. Lots of ppl out there are not working and you are busy harboring a rude idiot who acts like she does not need a job and doesn't care how she speaks to ppl.