RUDE AGENT

On the 13/12/2015 I called the customer help line to activate my NEW contract, (which I now regret taking) I spoke to a lady (did not get her name) she was rude and eventually stopped talking after I asked for her name. Sept me on hold and disconnected the call.<br> I called back and spoke to Busi Nchuna, (who did assist me) and I asked to speak to the Team leader to lodge a formal complaint against the first consultant I spoke to. Tensi assured me that she will contact me today by 10 AM with feedback. I am still awaiting her call.<br> <br>