1 reviews | Active since Jun 2017

05 Jun 2018, 08:57

Rude A** consultant

So i had the worse experience at the Vodacom store in Protea Gardens Soweto. i went into the to confirm if everything with my account is proper because i has just upgraded online and did not have any further information about my contacts. The guy i found at the store on Sunday the 3rd of june was the most vile person you could ever hire let alone allow to work with customers.

he did not want to look into my account telling me he can not see my account online. rolling hes eyes on me and being rude. i have been a paying contract customer with vodacom for years and i have not being disrespected like this guy did on day. when i tell him his being rude and not helpful, he says and i qoute " if thats what you thing then thats what i am" may you please employ people who are able to communicate and treat customers in manners that they should regardless of ski or colour, he is rude and he needs disciplinary for how h e treated me.

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2018, 10:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team