SS
Sannah S
1 reviews | Active since May 2011
06 Apr 2021, 20:45
******* Vodacom Insurance
You are useless to the core. I still haven’t received the insurance premium you debited from my account in February for a policy I canceled last year. When will you resolve this matter? I want a refund ASAP. I had Nazli Williams promising me back in early March that the credit was being prepared. Is your credit department that useless also?
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Vodacom's replyOfficial
07 Apr 2021, 07:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2021, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team