AC
Amber C
1 reviews | Active since Oct 2016
25 Aug 2021, 16:01
******* service delivery
I submitted a relocation request at the end of July 2021 and phoned Vodacom today 25/08/2021 to find out if they were actually doing their jobs and they said it doesn't show up on their system so I will not have Fibre for a month and they were less than helpful when I contacted them. Their service is **** and I would recommend that anyone looking at getting Fibre through vodacom should think twice as they will end up as sorely disappointed as I am.
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Replies (1)Vodacom's replyOfficial
26 Aug 2021, 07:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2021, 07:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
