AC
Amber C

1 reviews | Active since Oct 2016

25 Aug 2021, 16:01

******* service delivery

I submitted a relocation request at the end of July 2021 and phoned Vodacom today 25/08/2021 to find out if they were actually doing their jobs and they said it doesn't show up on their system so I will not have Fibre for a month and they were less than helpful when I contacted them. Their service is **** and I would recommend that anyone looking at getting Fibre through vodacom should think twice as they will end up as sorely disappointed as I am.

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Replies (1)
Vodacom
Vodacom's reply26 Aug 2021, 07:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team