1 reviews | Active since Apr 2019
******* service by Lennon Samduth and false advertising by Vodacom
Not even deserving a star. I needed to upgrade my contract and I was interested in a plan that was an online exclusive. I then upgraded online however, the plan automatically changed at checkout. I sent an email to Vodacom and Lennon Samduth was assigned to my ticket. I have never experienced such horrible service from a Vodacom administrator. Instead of helping Lennon kept advising me to cancel. Apparently the product was out of stock and I would have to pay more if I wanted the plan that was advertised on the website. There was no indication of the product being out of stock, instead my order was automatically changed. When I advised Lennon of this, I was told I had an option to cancel. ******* service and false advertising by Vodacom.
