******* SERVICE AS USUAL. I WANT A PROPER ANSWER

Refusing Us To return My late fathers phone even though this phone is only a few weeks old. How can you tell us about 14 days which has passed when I am telling you that the person who took this phone is deceased? Why must we be forced to keep this phone? We don't want to keep it. This phone is brand new has no fault. I am failing to understand why are you telling me about 14 DAYS THAT HAVE PASSED? Do we plan for death? Why must VODACOM FORCE THIS PHONE ON US and force to claim from the Estate? This is *******. Take back this phone.