lF
lumina F

1 reviews | Active since Oct 2020

08 Oct 2020, 08:44

******* service and useless customer care.

An absolutely ******* brand, disgusting service and then they want to talk about best service providers???? crazy statement. I called an asked for a contract, only to get to the store after they said they had the phone that they don't have the phone in stores, after a whole drive there and had to wait for hours before they could get a handset in stores and before all they I was looking for the Vodacom4U store, the people from the actual vodacom store at EASTGATE sent me to park Meadows and only to find out its a Vodacom Chatz and the guy there was so busy on his phone he sent me back to Eastagte and there that when I took hours waiting on a phone... I had asked for a prepaid contract, the lady there signed it under a another contract and I had to pay for unnecessary charges simple because she didn't listen... I Truly regret signing a contract with vodacom Absolute *******!!! this morning I wake uo to an unknown deduction but ai it is what it is.

heads up dont sign a contract through them try another network, thank me later.

0
Replies (1)
Vodacom
Vodacom's reply08 Oct 2020, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team