MH
Munro H

1 reviews | Active since Oct 2015

03 Nov 2019, 02:19

******* Service

We unfortunately signed up for a new contract for data (LTE/WIFI) with Vodacom about 2 months ago with the misguided belief that we would be getting good service - Wrong!!! Our speed has been getting slower and slower of late, to the point when I sometime cannot even receive my emails or Whatsap. I don't even know if its worth while complaining as I truly believe that Vodacom does not care for their customers - if they did they would update their customer care personeel as well as their service.

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2019, 11:35
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team