BG
Bonsai G

1 reviews | Active since Feb 2020

13 Nov 2020, 12:19

******* service

Vodacom is ******* with their ****** indians consultants. I took a contract with them in pavilion for a new device and nobody told me that i won't be able to see who is calling me each time i recieve a phone call. Now that I'm at the shop ****** indians are telling that i have to pay more money. Also to cancel the contract because of what i didn't sign for they want me to pay for the whole balance.

0
Replies (1)
Vodacom
Vodacom's reply13 Nov 2020, 14:04
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team