BG
Bonsai G
1 reviews | Active since Feb 2020
13 Nov 2020, 12:19
******* service
Vodacom is ******* with their ****** indians consultants. I took a contract with them in pavilion for a new device and nobody told me that i won't be able to see who is calling me each time i recieve a phone call. Now that I'm at the shop ****** indians are telling that i have to pay more money. Also to cancel the contract because of what i didn't sign for they want me to pay for the whole balance.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
13 Nov 2020, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Nov 2020, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
