ZR
Zaakiyah R

1 reviews | Active since Aug 2019

24 Oct 2022, 10:43

******* SERVICE

Absolute ******* service. I had my fibre activated two months ago and have been disconnected twice each for two weeks, because of terrible internal administration. I work from home and have had to buy data for my modem, yet I'm being charged the full amount for internet I'm not using. Vodacom just wants a sale and their money and doesn't give a rats ass about you afterward. Disgusting.

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Replies (1)
Vodacom
Vodacom's reply24 Oct 2022, 12:23
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team