SH
Simone H

1 reviews | Active since Jan 2018

31 Jan 2018, 21:55

******* network of note.

So everyone in my household uses this network and within minutes everyone is without data. What the heck is actually going on. Data being used on what??? Changing networks tomorrow Vodafone must fall.

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2018, 06:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Feb 2018, 11:13
Official

Dear Simone

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards

Lucian