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jgchingwaru J

1 reviews | Active since Jul 2017

16 Sept 2022, 02:14

******* company of all time...Vodacom

I absolutely hate this company, after so many years having left them I thought they would have changed, so I gave them a try. Asked me for a flipping upfront payment of close to 4000, which I make without any problem. Their accounts department totally messes up my account and don't debit the amount I signed for on the contract. I've beeeeen calling these useless people, asking them to fix their mess, escalated it to the manager, but still no help. He managed to do *****. Never again with this trashy company.

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2022, 07:57
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team