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jgchingwaru J
1 reviews | Active since Jul 2017
16 Sept 2022, 02:14
******* company of all time...Vodacom
I absolutely hate this company, after so many years having left them I thought they would have changed, so I gave them a try. Asked me for a flipping upfront payment of close to 4000, which I make without any problem. Their accounts department totally messes up my account and don't debit the amount I signed for on the contract. I've beeeeen calling these useless people, asking them to fix their mess, escalated it to the manager, but still no help. He managed to do *****. Never again with this trashy company.
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Replies (1)Vodacom's replyOfficial
16 Sept 2022, 07:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2022, 07:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
