JM
John M
1 reviews | Active since Nov 2012
10 Jul 2022, 13:26
******* bunch
I took out a contract for my daughter 3 years ago. After 6 months, she emigrated to the UK and so while the device has been used, no airtime, talktime, data or anything else on the Vodacom network has been used. I walked into the Vodacom shop in Fourways Mall and asked it the data at least could be transferred to my Vodacom phone, the answer...NO! *** have I been paying almost R900 per month for over the 3 years? I actually despise this company.
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Replies (4)
Vodacom's replyOfficial
10 Jul 2022, 13:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jul 2022, 13:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
John M's updateReviewer Update
10 Jul 2022, 13:57Holding my breath
JM
John M's update10 Jul 2022, 13:57
Reviewer Update
Holding my breath
Vodacom's replyOfficial
11 Jul 2022, 08:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jul 2022, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
John M's updateReviewer Update
11 Jul 2022, 15:23I don't understand why. I have paid for it and it doesn't go stale! Sorry, but from respecting Vodacom many years ago I now think very little indeed of the company.
JM
John M's update11 Jul 2022, 15:23
Reviewer Update
I don't understand why. I have paid for it and it doesn't go stale! Sorry, but from respecting Vodacom many years ago I now think very little indeed of the company.