IT
Itumeleng T

1 reviews | Active since Jun 2021

18 Jun 2021, 08:39

*******

I went to Vodacom to get my phone repaired I’m disappointed yet not surprised, I got at the Jabulani branch at 14:50 & they were closed already but the trading hours showed 08:00-15:00, the employees just stood there & looked at me when I showed them the time on my phone & they continued with packing up & acted as if I wasn’t even there, I also took some pictures of them to solidify my statement… fast forward I googled the Jabulani branch landline yesterday & I gave them a call but It took me to voicemail for the whole day. So just a heads up that Vodacom Jabulani branch might be there for decoration or maybe it’s the desired service for the townships.

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Replies (1)
Vodacom
Vodacom's reply18 Jun 2021, 09:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team