SCG
Simphiwe C-ra Gqobhoka
1 reviews | Active since Apr 2018
03 Jun 2026, 15:17
Router faulty
Can a tecnician assist with my route that does not want to connect via internet cable i tried the shop i bought it from, they cant assist i tried 082135, it keeps on sending me sms's Im out of options here now The service its very bad, i just bought this router on monday And they say i must send it for repairs and wait for it to come back after assesment, ive got work to do with and my house is disconnected because of this
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Jun 2026, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jun 2026, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SCG
Simphiwe C-ra Gqobhoka's updateReviewer Update
04 Jun 2026, 12:22Im still wainting for assistance and all the shops i visited Plett, garden route shop amd the repair shop im being sent all over the place with no solution to my problem
SCG
Simphiwe C-ra Gqobhoka's update04 Jun 2026, 12:22
Reviewer Update
Im still wainting for assistance and all the shops i visited Plett, garden route shop amd the repair shop im being sent all over the place with no solution to my problem
SCG
Simphiwe C-ra Gqobhoka's updateReviewer Update
05 Jun 2026, 15:57Still waiting for a call from vodacom, im counting days
SCG
Simphiwe C-ra Gqobhoka's update05 Jun 2026, 15:57
Reviewer Update
Still waiting for a call from vodacom, im counting days