UM
Umphile M

1 reviews | Active since Aug 2013

04 Jun 2015, 18:36

Round in circles

This is a follow up to the many complaints I've put up about Vodacom. I was told someone would get in touch with me, and this still hasn't transpired. <br> <br> Every month I get invoiced a ridiculous amount- the worst part being this is for a contract I asked not to continue with, over 3 months ago. I was told by Moenier, that I'd have to pay R194, for everything to be reversed- which was done. This is bull*%?! Because I'm now being made to pay for a consultant's mess!! I was invoiced R430 last month, and I'm now being told to pay R680 for what?? My line has been suspended because of *********** imbeciles working for Vodacom. I WANT OUT!! I've got emails confirming this, dating back to the 18th of May. <br> <br> Vodacom is one big fat mess!! Every consultant I've spoken to over the past month has been clueless. I spoke to. Thlakiso today, who clearly knows very little about phone etiquette in a call centre environment!! I hate doing this, but it seems the only way Vodacom responds to anything, is if you put them on BLAST.<br> <br> I've threatened to take this further for far too long. If I don't get correspondence by 12 noon, I will take this to the Consumer Protection Board, and every other Newspaper.

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