SG
Sabelo G

1 reviews | Active since Mar 2023

24 Apr 2023, 12:52

Rotten scoundrels

Vumatel and Vodacom a combination made in hell, these two companies competing to be as unhelpful and useless as ever, may they rot in hell

0
Replies (3)
Vodacom
Vodacom's reply24 Apr 2023, 16:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply05 May 2023, 06:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made, and feedback provided:

As per Vumatel the Object Number has changed. The link is up and within spec, client confirmed connection. Regards Consumer Website Team

Best regards,

SG
Sabelo G's update05 May 2023, 09:40
Reviewer Update
There seems to be a misunderstanding because I still don't have internet service