Rotten customer service, Vodacom

After getting a signal booster installed by Vodacom at my home which improved our reception for a short time the reception is so bad again it is now almost impossible to make or receive calls here using any cell phone connected to Vodacom. To try and get hold of the right personnel for this at Vodacom is impossible. In the event that they choose to answer their landline number or respond to a Whatsapp message their local store doesn't help and gives one a number to phone which puts one through to their automated Tobi chat bot which is useless and a complete waste of time. Phoning their head office in Cape Town to try and get someone to pick up this issue and run with it is also a total non starter. This from the cell phone network here that would like to project an image of being better than the rest yet they cannot handle such a simple customer service request. No, they are right down there with all the other rats and mice that cannot do the basics right. No wonder standards here are sliding into the abyss...... Let's see if they monitor HelloPeter reviews like this and respond with meaningful and effective action. I'm ready to be surprised.