ROTTACOM

Vodacom customer service is about as rotten as it gets.. We need a customer service complaints department but then again how do you complain to a non existent service. Vodacom is Hellopeter lip service subscriber with a standard response to every complaint.. probably a computer generated response.. One can be considered lucky when they actually read your complaint.

If you happen to draw their attention after having read your complaint then you might get a call or better still a private response message on Hellopeter.. This is where the bull**** and the con starts.. You then check you mail for the private response and guess what. a security check to which you reply to the asked security questions and 1 week later no response.. It is standard process whereby they lead you along for weeks on end and actually do nothing about the issue.. As for the online chat function on the Vodacom App.. What a joke.. This is an online message portal to which none replies by email either.. It's not a live chat which you would think it is. Now listen to me ROTTACOM..In sick of being messed around and conned by your agents when I have actually received a call..CANCEL MY CONTRACT AS I HAVE REQUESTED FOR OVER 2 WEEKS AND DON'T GET SOME SMOOTH TALKING AGENT TO CON ME AGAIN WITH B U L L S H I T