Rope you into a contract and then change the costs?!?

I wish there was a ZERO STAR option to express the level of service you give because 1 star is being kind!

Took out 2 new contract with vodacom 3 months ago, and agreed to receive free minutes, SMS's and data costing R500 a month (which was all I could afford, on a strict budget). Now I see that I'm being billed R620 per month?!?!?

So what Vodacom has decided to do is to add additonal data (besides the 500MB that I was supposed to receive) without my consent and to bill me more for this! No SMS received. No phone call. No Email. No option of saying whether I would like this extra data and whether I would be happy to pay the additional cost!

Called the call centre and was told that is the way is goes and I can take or leave it. So now I have to pay an extra R100 per month for the remainder of the contract for 20 months (R2000 extra for something i did not need or ask for!!!!) Pathetic service!

Awaiting your reply Vodacom.