1 reviews | Active since Sept 2011
Rogue Vodacom!
Trying to cancel a Vodacom contract as I'm immigrating. First of all, I'm waiting 30 minutes on the line, while the lady tells me no her desktop is not working, she needs to go and work at her neighbor's desktop. That process alone took about 10 minutes.
Then, what I find extremely strange and rogue with Vodacom as well is the following: Apparently I cannot request in advance that my contract gets canceled when it expires, you have to phone back then, the date when it expires. But here's the thing, Vodacom never mind to extend your contract beyond the expiry date. Vodacom will never ask you if it's okay to extend, in that case its okay.
I want everybody who reads this please to reconsider ever signing contracts with Vodacom and rather use any of the other service providers.
Here is another thing to ponder about: How can Vodacom suddenly afford to drop data prices by this much? This CONFIRMS they have been ripping people off and have making tons and tons of money! Vodacom do not care about their customers, only money.
I'm begging everyone reading this, please reconsider your service provider! All of the other are better.
PS: Please Vodacom don't phone me, I cannot handle one more unpleasurable experience from you.
