ND
NISHAN D
1 reviews | Active since May 2009
12 May 2023, 08:29
Rogue Company to Deal with
Rogues ur charging me extra R100.88 per month from October last year despite me paying a direct deposit into your account. Secondly your fibre service is ****. Half time no service. Last week no service for 5 days. No invoice sent for the last 6 months despite updating email address.
No wonder people are going to other network providers
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 May 2023, 10:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 May 2023, 10:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
ND
NISHAN D's updateReviewer Update
17 May 2023, 03:01They said they will credit for 2 months only. The full 7 months need to be credited. Dont be rogues
ND
NISHAN D's update17 May 2023, 03:01
Reviewer Update
They said they will credit for 2 months only. The full 7 months need to be credited. Dont be rogues