CC
Colin C

1 reviews | Active since Nov 2020

10 Nov 2023, 11:32

Rogue cell network continues

On 2023, Friday 10th November I was on vodapay summer promotion where u get 3 swipes to earn rewards.

And earn more if u watch a video which I did fir twenty vodabucks , which can double if u on the vodapay application. I watched the video around 9am today the 10th November 2023 I yet to get any vodabucks as promised.

0
Replies (4)
Vodacom
Vodacom's reply10 Nov 2023, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply10 Nov 2023, 13:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today 2023/11/10 at 13:03:33, we've allocated the 20 Vodabucks.

Regards Vodacom Consumer Website Team

Best regards,

CC
Colin C's update10 Nov 2023, 13:31
Reviewer Update
I regard this to be an open matter , as I was to be given 20 vodabucks , and when banked it's doubles on voda0ay app, you Vodacom loaded it for me and I lost the double up.

I will be forwarding a complaint to ASA and with two differcomplaint queries. I am sure with put doubt that ASA will find Vodacom guilty of false advertising .

Together with this I will put it on other social media platforms and see how many other people have Bern ********** by your Rogue operation..

And to think on the vodacom platform I have been a loyal customer for over 30 years.
I can see thateans nothing but numbers for your company?
CC
Colin C's update10 Nov 2023, 13:57
Reviewer Update
So all your Vodacom operation is Rogue , you have not comp**** with your advertising and promotions.
Your company already got A R1 million fine .

I am sure both my co.pkaints against your company will be taken I a Very Seriuos light and amounts to *****, which then will be referred by ASA for ******** investigation.

Cutting corners with people who understand the Law will costal more.....