Rockbottom Service

Impossible to get anyone on the line to assist with ongoing roaming issues the network seems to have. You either get a totally useless chatbot named Tobi who is so stupid it doesn't understand one single question and keeps resetting the chat to the main menu after telling you there are no service consultants available. Calling in doesn't work either, as that stupid computer just tells you that they don't understand the number punched in and disconnects the call. How utterly useless has this company become? Time to change, judging by the comments on here they really do not give a flying F#@ about their customers at all! Been a loyal client for almost 20 years but now it's time to move on!