kM
kaylene M
1 reviews | Active since Oct 2014
15 Feb 2019, 13:09
Robyn from Vodacom Rude supervisor no respect for clients
Never in my life have I ever had this kind if service before. Spoke to supervisor manager Robyn who was RUDE and condescending who never gave me a chance to speak. From the moment she answered the call I knew she was rude her tone everything and that put me off already. Then she had the nerve to drop my call. I spoke to her 15 Feb 2019 between 12h50 to 13h00
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Replies (2)
Vodacom's replyOfficial
15 Feb 2019, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2019, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Feb 2019, 15:06Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, please be advised that you concerns have been noted and addressed. Also, your account issue has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, please be advised that you concerns have been noted and addressed. Also, your account issue has been resolved.
Regards
Vodacom Consumer Website Team
Vodacom's reply15 Feb 2019, 15:06
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, please be advised that you concerns have been noted and addressed. Also, your account issue has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, please be advised that you concerns have been noted and addressed. Also, your account issue has been resolved.
Regards
Vodacom Consumer Website Team