SS
Suvir S

1 reviews | Active since Oct 2018

27 Oct 2018, 20:24

Robbing us for our data

Vodacom is using data that it's not supposed to.. I had purchased 200 airtime to get 2 gig of YouTube data to use... Wen I am on YouTube is taking out data from my normal data... This is terrible service, u r robbing us

0
Replies (2)
Vodacom
Vodacom's reply28 Oct 2018, 09:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply28 Oct 2018, 12:41
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team

Best regards,