BN
Buhlebemvelo N
1 reviews | Active since Jul 2022
16 Jul 2022, 07:00
Robbing poor citezens
Goodmorning. 2020 October took out data only sim telephonically and never received it, however deductions kept going on in my acc, reported the matter to vodacom both telephonically and at several branches numerous times till services were of no use to me and needed to end the so called contract ,got told to do a sim swap or pay a ridiculous R22000 for services not rendered and services I will never use.
Fastforward, 2022 may decide to stop their debit and I turn they suspend my cellular service.
I want all my money reimbur*****t and my services reinstated.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Jul 2022, 12:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jul 2022, 12:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Jul 2022, 13:11 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindy be advised that your query was escalated to the Sales Team and based on the feedback received, the POD was signed and order received.
Please also note that you would need to contact the Collections Division on *** to make arrangements before the contract/s can be terminated.
Once the account is up to date you may call the cancelations Division on ***(free from a Vodacom sim).
Regards Consumer Website Team
Please also note that you would need to contact the Collections Division on *** to make arrangements before the contract/s can be terminated.
Once the account is up to date you may call the cancelations Division on ***(free from a Vodacom sim).
Regards Consumer Website Team
Best regards,
Vodacom's reply19 Jul 2022, 13:11
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindy be advised that your query was escalated to the Sales Team and based on the feedback received, the POD was signed and order received.
Please also note that you would need to contact the Collections Division on *** to make arrangements before the contract/s can be terminated.
Once the account is up to date you may call the cancelations Division on ***(free from a Vodacom sim).
Regards Consumer Website Team
Please also note that you would need to contact the Collections Division on *** to make arrangements before the contract/s can be terminated.
Once the account is up to date you may call the cancelations Division on ***(free from a Vodacom sim).
Regards Consumer Website Team
Best regards,