ROBBING PEOPLE

THE ONLY EMAIL I RECEIVED WAS ONE CONFIRMING A REF NUMBER. Vodacom Customer Care Reply - Authentication Response WITH A REF 003S~SCR4 From: Lucinde Slabbert To: ********** Sent: Friday 29 September 2017 10:16:44 AM Subject: LL VAN DER MERWE - ********** 791 - FW: Upgrade Order Confirmation Email To whom it may concern, I have tried on numerous occasions to get hold of someone who could assist. At this point I am absolutely furious and insist that you will refund me my money back. As per below you can easily see that my package is for R399.00. However you have deducted R1015.50 from my account. When finally getting hold of one of your consultants it was said that I agreed to the R1015.50 which I demand to get a copy of as everything was done on line – NO Calls. I have loaded my complaint on Hello Peter as well as attached the below email as proof of my claim AS well as on Vodacom Facebook wall, which Vodacom till now has still not even bothered to sort out. I insist that you return my money with immediate effect. Your order details Order Number: VODACOMONLIN- ********** ********** 27 Samsung Galaxy J7 Prime Smartphone (SM-G610F) Device colour Gold Internal Memory SIM type Vodacom Nano Sim Stock status In Stock Plan type uChoose Flexi 350 Contract duration 24 months Data allocation 0MB per month Minute allocation R350 airtime per month SMS allocation 0per month Insurance @ R69.3 per month Delivery cost FREE Total cost(including VAT) R399 p/m