1 reviews | Active since Apr 2010
Robbing Customers
Vodacom has deleted my line because i could n't afford to pay anymore, at the time I was owing around R4500 which I was paying what I can afford monthly and the amount was not going up and my contract's 24 months had elapsed. To my surprise recently the amount has started going up, now I am owing R9000. For over six months the amount was not increasing. And If I am paying for device like they said, it has been more than 3 years now with same device and why now all of a sudden they start billing me again.
Acc: ********** 167
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear TMAN
Sincere apologies for the inconvenience caused.
I've escalated this through to our Legal team, who should be in contact with you shortly to assist.
The reference number is EC-1JB1-17FJ90.
Kind Regards
DL
Best regards,
Dear TMAN
Sincere apologies for the inconvenience caused.
I've escalated this through to our Legal team, who should be in contact with you shortly to assist.
The reference number is EC-1JB1-17FJ90.
Kind Regards
DL
Best regards,