1 reviews | Active since May 2017

08 Jun 2017, 17:06

Robbing contract customers

<p>Vodacom has been bullying me with an outstanding amount of +-400.00 which was billed on my contract after it ended. They have made me look bad on credit bureau by saying I am a bad payer. I have sent many emails and called. The call centre escalates the matter but nothing gets done about it. This is a warning to also have a legal plan when you are dealing with Vodacom. You are promised a lot yet the only commitment they seem to have is to rob people. I am sure there is a reliable telecommunications company out there but Vodacom is not that company. </p>

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Replies (1)
Vodacom
Vodacom's reply09 Jun 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team