Robbing company

Good day

Its really disappointing that extreme measure need to be taking in order to at least have things to sort out issuie.

Haveing to wright up another complaint as the first one was sorted out. Can no one at vodacom understand the problem. What don't you understand about the complaint.

A cancelation call was made in February to have a contract closed in February. Once on the 18 February and again on the 28th. At no stage was it said to me that if can't be done. In the past I had to phone in on the last day to have it canceled. As stated in my previous complaint the contract wasn't closed end of February. I only found out in March when I noticed that the contract was still active.

Just to get a message after I had called in again to find out why it wasn't canceled, where the 3ed consultant that I spoke to processed the cancelation, but processed for the end of March.

The you want to send a response that the issuie has been resolved that the cancelation request has been processed giving me a refence for such cancelation.

Am I missing something here has a contract that was meant to end at the end of February closed and finilazed, now only been closed the end of March. Where now I have to pay more than I initial was paying.

Highly disappointed after being a customer for the past approximately 10 years or so. News flash for you if this isn't resolved by the end of today. You've lost one customer. I will no longer be supporting a ompany that cheats customer in paying for things they longer want.