JP
Juanita P
1 reviews | Active since Nov 2016
07 Oct 2019, 13:41
Robbing clients with hidden cost
My account was in arrears I managed to get it up to date with the amount I had to pay. I did that only to find out I still owe no one told me,when I asked they simly said that it is interest! Are they now a bank I had to payR200 plus
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Replies (2)
Vodacom's replyOfficial
07 Oct 2019, 14:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Oct 2019, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Oct 2019, 12:03Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance
Vodacom's reply24 Oct 2019, 12:03
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance