BK
Brigitte K
1 reviews | Active since Dec 2018
09 Jul 2021, 12:14
*******
I canceled my contract with vodacom many months ago everytime they confirmed that my contract was canceled as it had now run its course. Now I receive a bill for R700!
This is severe lack of service and I will not be held liable for this debt when I have contacted Vodcom numerous times and it was confirmed with me that the contract is canceled.
You guys at Vodacom needs to pull up your socks. I am doing a sim port now today to MTN. Don't contacted me owing any money.
Brigitte Kriel *** ***
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Replies (2)
Vodacom's replyOfficial
09 Jul 2021, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2021, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BK
Brigitte K's updateReviewer Update
09 Jul 2021, 14:12My incoming calls don't work your people are ***********
BK
Brigitte K's update09 Jul 2021, 14:12
Reviewer Update
My incoming calls don't work your people are ***********