1 reviews | Active since Jan 2015
*******
<p>um a customer at vodacom over 6 years now and I had 3-5 contract with them and all of them is on debit order and I just missed one debit so they bill me R100 for missing the date but I paid in cash before the end of the month when I call them to ask why they charging me so a lot of money they said it's wat they do so I told them that I was never told of this will all the contract I have with them this never happen with cell c and I also miss one payment they never charge me and today vodacom person call me and told me that they only tell you about the chargers when you miss a payment witch I think is blind folding there customers and over I saw the 1st R100 I call to cancel debit order and still the next month I was charge extra and I did pay the account on the 24 November 2016 </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I received a email saying the same thing last week and Wednesday and I'm still waiting on a call
I received a email saying the same thing last week and Wednesday and I'm still waiting on a call
I still didn't receive any call from vodacom
I still didn't receive any call from vodacom
