GW
Garth W

1 reviews | Active since Sept 2009

02 Jun 2016, 08:00

******s, *******

<p>I Feel so violated and ****** of my money and voice, nobody speaks to me and Vodacom treats me like im dirt and **** after ive been paying them without fail for the past 7 years. So 3 weeks ago I renewed my vodacom contract which i have for 7+ years, so I have 2 contracts which I pay for +/- R750pm. At the end of May my bill came to R5100 which was deducted from my account via debit order. This came as quit a shock as my contracts have limits to which after I can add airtime. On my query about this the Vodacom agent actually advised me that the contract which I renewed I actually cancelled, now with tears in my eyes I ask you how do I renew my contract and at the same time cancell it so just to find out I was charged an early termination fee. My bank is calling me to re-posses my car as I missed payment due to not having enough funds in my account..... I really cant sleep at night and suicide is also running through my head as no one listens to me and Im sure the Mighty Vodacom does not really care about my prediciment ...... PLEASE PLEASE PLEASE I CRY OUT SOMEONE PLEASE HELP</p>

0
Replies (2)
Vodacom
Vodacom's reply02 Jun 2016, 09:14
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team

Best regards,

GW
Garth W's update06 Jun 2016, 09:45
Reviewer Update

Since the 2nd of June and still no reply ....... Sies !!!