****** OF MY UPGRADE!!!

I am horribly disappointed in VODACOM! I am due an upgrade, but have been informed that because I done a migration in February MY UPGRADE FALLS AWAY... this is bull!! So basically because I upped my package which I'm sure Vodacom benefits from, THEY ***** MY NEW DEVICE. Now they say I can only upgrade in 2020. This migration was done in February, these apparent new laws only came into effect in March, THEREFORE SHOULD NOT EFFECT ME. These rules where not in place when I done my migration. So is Vodacom saying that everyone that has ever done a migration does not qualify for an upgrade?? When I went into a Vodacom shop in East Rand Mall to do my upgrade every single consultant was just as suprised as me... NONE of them know about this new law. So how are Vodacoms customers suppose to know about this if their staff doesn't know about it! Again, this should not apply to me as I done this in February.

VODACOM... I WANT MY UPGRADE!!!