MM
Malekate M

1 reviews | Active since Nov 2013

04 Apr 2017, 11:03

****** of Airtime by Vodacom

<p>Vodacom keeps giving away my airtime to a third party company even after numerous pleads to cancel all third party subscription which I have never subscribed to. They took my airtime of more than R200 and they will not help stop the transection. </p> <p> </p> <p>Just when I renewed my contract with them a month ago. I am willing to cancel the contract. I don't do business with a company that supports theft of our money through airtime sales and they won't do a thing to stop it. I want to cancel my contract but they come up with excusess. I'm feed up with they way the conduct themselves.</p>

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Replies (1)
Vodacom
Vodacom's reply04 Apr 2017, 11:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team