1 reviews | Active since Jul 2017
<p>Hi.....i currently bought Vodacom 1GB and within 3 days I received an sms saying I have less than 298 mbs on my account. I called them to ask what happened to the 1GB because 100 mbs last me a week and few days, so how come 1GB lasts for three days?...they told me the matter is serious and they will send me a reference number when I hang up then they will look in to the matter. I waited for that reference number since last night n even now m still waiting.... I tried communicating with them on their Facebook page and they asked me to send them an email telling them what happened, I did as instructed and send the email. They called me again and on that phone call their guy started yelling at me on how I don't want to be educated and how my poor management on my data is not their problem and that they won't refund me my 1GB........sad </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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