TS
Trevor S

1 reviews | Active since Sept 2016

23 Sept 2016, 11:23

****** by vodacom village market (westville)

<p>I went to vodacom village market last month and asked to sort me out with a nano sim card that has been Rica'd already.... I did get what I wanted but when came time to pay, they charged me R100 for a sim card! When I queried this they told me it was to cover the sim card being cut to nano size and Rica activation.... Is this in anyway true because you can purchase a sim card from checkers for 99 cents</p>

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Replies (1)
Vodacom
Vodacom's reply23 Sept 2016, 15:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team