****** by Vodacom

I Lindiwe Mpinda cell no. *** learned that On the 2nd of October 2019 my niece using one of the contracted cellphone with vodacom SIM *** was no longer receiving data as per contract agreement, but only receiving airtime. When I queried this with vodacom I was told that since I had renewed the same contract before on a particular date, when that date came this year in 2019 vodacom stopped providing data for that contract. I'm ****ed because the end date of the contract was the 1st of September 2019 but they stopped giving her data months before reaching the end of the contract. If I were to stop paying for the contract on the month I upgraded it before 24months lapsed, they would have considered it as me breaching the contract. But they decided to cut off the data service agreed upon when the contract commenced which I strongly feel is unfair and a breach of the contract. I was told to wait 3days for them to contact me which hasn't happened and they are not taking this serious. This has resulted in the decision to cancel all contracts I have with vodacom and to look at other service providers.Every problem I have had with them in the past resulted in me canceling my contract and they can look at my contract history with them.