AN
Akhona N

1 reviews | Active since Mar 2019

29 Nov 2019, 20:40

****** by Vodacom

I cancelled my contract with vodacom on time and opened a new one. Now when it comes to them debuting my account they debit me big amount when I enquire why is that so I am told the contract I cancelled is still active. I asked how because i cancelled? Their consultant told me they will call me back...i just recieved another debit order same amount and Vodacom never came back to me. I am so angry and I want them to pay my money and I will NOT recommend them to anyone.

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2019, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team