mP
melissa P
1 reviews | Active since Oct 2015
17 Dec 2015, 14:38
****** by Vodacom
I took out a router contract over the phone with Vodacom in October. they delivered the item and within the period allocated for me to me to return device because of dissatisfaction, I did and the device was collected, unopened.<br> <br> Now I see my November bill and I am billed for October and November for a device I did not use... and the call centre personnel are *********** to say the least... if they do not hang up on you they just simply *********** and im fed up with Vodacom...<br> <br> I now have to pay for two months for a contract I did not use and which was returned within the stipulated period...<br> <br> Seriously, yourl are swindling your customers...
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Replies (1)Vodacom's replyOfficial
17 Dec 2015, 21:24Hello packreem,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply17 Dec 2015, 21:24
Official
Hello packreem,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
