mP
melissa P

1 reviews | Active since Oct 2015

17 Dec 2015, 14:38

****** by Vodacom

I took out a router contract over the phone with Vodacom in October. they delivered the item and within the period allocated for me to me to return device because of dissatisfaction, I did and the device was collected, unopened.<br> <br> Now I see my November bill and I am billed for October and November for a device I did not use... and the call centre personnel are *********** to say the least... if they do not hang up on you they just simply *********** and im fed up with Vodacom...<br> <br> I now have to pay for two months for a contract I did not use and which was returned within the stipulated period...<br> <br> Seriously, yourl are swindling your customers...

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2015, 21:24
Official
Hello packreem,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,