****** by Vodacom

I received a bill on my data card which jumped from the normal R109 per month to a whopping R1807 for the month of September 2015. This being near impossible I contacted Vodacom, logged a dispute on the 28th of October, after the money disappeared from my account. I also proceeded to cancel the contract. I was told it would take 14 days for them to get back to me. It is now 3 weeks and after numerous calls I've been bounced around to 4 different departments, no one can help me. I've got reference numbers, but they are unable to use these, so what is the point of a reference number if not to help you when you eventually have to follow up. I'm getting more and more convinced that I've been ****** by Vodacom and they can not care less. They just debit your account and good luck after that.