****** By Vodacom

I was shocked to receive an exorbitant bill from Vodacom after DOWNgrading my contract. It was 3 x as high as my previous contract. I suspect it was because of data usage as I was always smsed with a warning of when my bundles were finished and now after downgrading they conveniently stop smsing me. Only after I complained to the call centre did I start receiving the notifactions again. I am now starting to suspect that Vodacom is purposefully withholding service and important information in order to trick us into a false sense of security. Its clear that they do not have our best interests at heart as I was passed around between the accounts department and call centre and still nobody can help me.