TD
Thalib D
1 reviews | Active since May 2022
21 Dec 2022, 15:24
****** and got no help
Took a contract with with insurance out with vodacom been paying for 18months insurance booked the cellphone in for fixing and it was rejected, yet I was paying 67rand per month for insurance, I feel like I'm being ******.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
22 Dec 2022, 07:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Dec 2022, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Dec 2022, 14:29Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Insurance Team. Based on the feedback provided the team has confirmed they have already investigated the matter and have provided feedback.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Insurance Team. Based on the feedback provided the team has confirmed they have already investigated the matter and have provided feedback.
Regards
Consumer Website Team
Best regards,
Vodacom's reply22 Dec 2022, 14:29
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Insurance Team. Based on the feedback provided the team has confirmed they have already investigated the matter and have provided feedback.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note we have escalated your query to our Insurance Team. Based on the feedback provided the team has confirmed they have already investigated the matter and have provided feedback.
Regards
Consumer Website Team
Best regards,