1 reviews | Active since Aug 2012
****** again by Vodacom
<p>My contract came to an end a few months and I phoned vodacom and cancelled it . I looked at my bill this month and realised that Vodacom has been charging me for another contract (over R200.00 per month). I phoned the helpdesk (111) several times and have been pushed to various departments with no-one capable of assisting. I need Vodacom to cancel this contract immediately and reverse any charges incurred. I have not signed any documents for a new contract nor have Ireceived a new phone. How can they do this. How many other innocent people have been exploited like this?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
